This Privacy Policy describes how The Gift Parlour Malta (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thegiftparlourmalta.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the Services user, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services.
Our payment processors, who collect payment information to process your payment in order to fulfill your orders and provide you with products or services you have requested.

How We Use Your Personal Information

We use your personal information to:

Provide Products and Services: To process your payments, fulfill your orders, and send notifications related to your account and purchases.
Marketing and Advertising: To send promotional communications and show you advertisements for products or services.
Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent or malicious activity.
Communicating with You: To provide you with customer support and improve our Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

Vendors and Third Parties who perform services on our behalf (e.g., payment processing, data analytics, customer support).
With Business and Marketing Partners for providing services and advertising.
When you direct or consent to disclosure of certain information (e.g., shipping products, using social media integrations).
In connection with a business transaction (e.g., mergers, bankruptcy) or to comply with legal obligations.

User-Generated Content

If you submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.

Cookies

We use Cookies to power and improve our Site and Services, run analytics, and tailor services and advertising. You can manage cookie preferences through your browser settings.

Your Rights and Choices

Depending on where you live, you may have the right to request access to personal information that we hold about you, delete or correct your personal information, or opt-out of the sale or sharing of your personal information. For more information, please contact us.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information, but we cannot guarantee perfect security. Information is retained for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

Contact Us

For any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

The Gift Parlour Malta
Triq il-Qortin, Mellieha, Malta, MLH 2504
Email: info@thegiftparlourmalta.com
Phone: 00356 79041082